We will get through this together

NOFFCU's Response to COVID-19

Updated May 28, 2020

A message from the CEO

As an essential service provider, it is our duty and responsibility to do what we can to protect the health and safety of our employees and members. We are following local and national guidance to help prevent the spread of COVID-19 in cooperation with our community leaders during this unprecedented pandemic. Due to limited spacing within our service center environment, we have taken steps to maintain social distancing (6 feet) between members and employees, increased sanitation schedules, and request masks to be worn by all members and employees. If a member or visitor does not have a mask of their own, we are providing a disposal mask while supplies last.

We understand some individuals are not comfortable or do not agree with these precautions. We have other service options available for these members, including drive-thrus, night drop, online banking, message center, and our call center. In summary, we are trying to serve every member while doing what is best for the safety of our members, employees, and communities as a whole.

We want to thank all our healthcare workers, first responders, and essential employees working to keep their communities safe. We appreceiate your commitment to the community and are honored to assist you.

Judy DeLucca
President & CEO

Staying safe

Beware of scammers

At this time, we are advising members to be vigilant for scams. Scammers take advantage of people during times of fear and uncertainty.

Such scammers have been reaching out pretending to be the Center for Disease Control (CDC), health organizations, financial institutions, etc. Remember that we will never call you and ask for private information.